$82K+ to Bring Brenda Martin Back to Canada

Posted on May 9, 2008 by Rosalind
Filed Under Tax Dollars Wasted | Leave a Comment |

Click here for bigger photo!CBC News reported that it cost Canadian taxpayers $82,727 to bring Brenda Martin, convicted in Mexico for her participation in a money-laundering scheme, back to Canada in a chartered jet on Thursday, May 1st.

Apparently Corrections Canada decision to charter a jet, as opposed to using an RCMP aircraft or commercial flight, was based on availability, security concerns and location of the prisoner.

Well, let’s see… Read more

The Travel Rants are at Roamsters

Posted on May 8, 2008 by Rosalind
Filed Under Travel Rants | Leave a Comment |

I’m not ranting about travel here at Rosology, because we already have a good collection of travel rants on our travel blog at Roamsters.com.

Recent rants include:

Enjoy… and feel free to share your own rants about traveling and terrible travelers.

Penticton’s Bad Drivers

Posted on May 8, 2008 by Rosalind
Filed Under Bad Drivers | 2 Comments |

An edited version of this piece was originally published in late October 2007 as a ”Letter of the Day” in the Penticton Herald.

This is the original unedited version…

 

I witnessed an incident on October 26th which sufficiently proves to me that the majority of Penticton drivers are either driving without a licence or are no longer qualified to hold a licence.

While waiting to make a left turn at a traffic signal that usually flashes green but was at the time disabled by a power outage, not one of more than 20 drivers stopped as required by law.

One can spot dozens of infractions perpetrated by ignorant and arrogant drivers in mere minutes, and the number of dangerous situations is on the increase. Here are a few questions I’d like to ask those drivers.

Read more

My New Chair Has an Upholstery Tumor

Posted on May 8, 2008 by Rosalind
Filed Under Piss Poor Products | 1 Comment |

Kennedy Galleries Shoddy UpholsteryOn December 28th, 2007, I ordered a chair (shown here in the picture to the left) from Kennedy Galleries in Toronto and paid a deposit of $350.00

On April 21st, 2008, I was informed that the chair was at the store, ready for delivery and so I paid the outstanding balance of $1006.00.

Following several inquiries about the delivery status and muck-ups with the cartage company (it helps when the shipping company is given the customer’s correct phone number) the chair finally arrived yesterday — May 7th, 2008.

And get this… it’s gotta go back. Read more

Shaw’s 24/7/365 Support… Hardly

Posted on April 26, 2008 by Rosalind
Filed Under Customer Diservice | Leave a Comment |

I run an online business which means that I need to be connected to the Internet when I work.

So, when I got up at 5AM this morning and discovered that I had no Internet connection, I did the standard checks to make sure that the problem wasn’t on my end — ie. I rebooted both my computer and the modem.

After that didn’t resolve the problem, I phoned Shaw.

After hearing how I could buy access to last night’s sports event and that folks in Merritt and Trail could experience some problems with connectivity (but their technical staff was working on the problem) I then went through four different “press 1, 2 or 3″ choices at which point the phone on their end started to ring.

The phone rang and rang and rang some more. I let it ring for 15 minutes before the automated system finally hung up on me.

I did that 3 times and NEVER reached Shaw’s technical support staff.

So much for Shaw’s statement about their “24/7/365 customer service commitment” or the fact that Technical Support (24/7/365) is posted in bold right beside the technical support telephone number on their site.

BOO Shaw… you let me down yet AGAIN!!!

keep looking »