My New Chair Has an Upholstery Tumor
Posted on May 8, 2008 by Rosalind Gardner
Filed Under Piss Poor Products |
On December 28th, 2007, I ordered a chair (shown here in the picture to the left) from Kennedy Galleries in Toronto and paid a deposit of $350.00
On April 21st, 2008, I was informed that the chair was at the store, ready for delivery and so I paid the outstanding balance of $1006.00.
Following several inquiries about the delivery status and muck-ups with the cartage company (it helps when the shipping company is given the customer’s correct phone number) the chair finally arrived yesterday — May 7th, 2008.
And get this… it’s gotta go back.
Honestly, a chimp could have done a better upholstery job.
- The tops and sides of the arms are positively LUMPY.
- There are flaws in the fabric.
- Loose ends of black thread were hanging out in several places.
- The front of the left leg was scratched.
- The left arm facing sits incorrectly on the frame.
- There is a very obvious LUMP (upholstered tumor) on the top right-hand back of the chair that can be seen from a distance of 50 feet.
You can check out pictures of this shabbily upholstered chair on Flickr.
Quite frankly, I’ve seen (and bought) better crafted furniture for half the price at stores like Urban Barn; and you’d never see Ethan Allen or American Drew deliver such piss-poor quality products.
It’s therefore hard to fathom that Kennedy Galleries, a furniture dealer that does fabulous antique restorations and sells high-end products such as Stickley, let this piece of crap out of their store without first checking the quality of workmanship… or lack thereof.
It’ll be interesting to see how the situation is rectified… I’ll let you know.
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